Bed Bug FAQ

Additional bedbug treatment FAQ's


Q: What Chemicals do you use?
A: We use three chemicals, Gentrol (a growth regulator to break the life cycle-sterilizing effect) which can last for four months. A residual product is used to actively kill bugs as they become exposed to it. We expect this product to last for 4-6 weeks. The last thing we do on the way out is to aerosol the rooms (similar to a fogging effect). Once the rooms are aired out the aerosol is finished.

Q: What Methods are used?
A: As far as methods, we treat the mattress, box spring, bed frame, night stands, dressers, baseboards and any other necessary areas. We also begin the service by vacuuming these areas before the chemical applications.

Q: How do the things that are taken from drawers and put into bags treated?
A: The drawers are treated inside and out. We do not treat your personal items. You can however, wash clothing before you put them in the bags or before you put them back into the drawers. If a bedbug is put back in a drawer it would have to crawl across the treated areas when prowling for a blood meal and would then die.

Q: I know I have to vacate for several hours but how long does the actual treatment take?
A: I like to plan 1 to 1 1/2 hours for a one bedroom apartment. This time can vary depending on how much or how little storage is in the room. A sparsely furnished room may only take a 1/2 hour, where a cluttered room may take longer.

Q: Is there a guarantee?
A: Bedbug treatments are not guaranteed and an established bedbug remedy may take up to three services. A heavier infestation may take more follow-up treatments. We like to only charge you for the services you need, so we break up the overall cost into treatments. Some company's may charge $1000.00 or more and will give you a 30 or 60 day guarantee. You are not usually guaranteed the bugs will be gone but additional treatments are not charged extra after any waiting periods during that guarantee period. In our method of charging you actually are using the potential money over a longer period of time to successfully correct the bedbug problem. No matter which charging/guarantee method you choose, the fact remains that there is no overnight remedy and patience will be required.

Q: I've heard that bedbugs are hard to get rid of or impossible, is this true?
A: No, when the proper chemicals are used, the areas are treated properly and most important-you've prepared for the service well and follow all the technicians' instructions, bedbugs can be eradicated. It may take time and patience but it can be done. The only times it can seem that way is if there is reintroduction, meaning you keep bringing new bedbugs back to your home through traveling or reoccurring travelers coming to your home. Another way it can feel unsuccessful is if the customer doesn't prepare correctly for the service and that causes the technician to be unable to treat areas he needs to or you stop the necessary follow-ups before the bedbug problem is resolved. Bedbugs can live solely off humans and if you leave any bedbugs behind, the bedbug problem can continue.

Q: When can I sleep in my room again?
A: It is important to continue sleeping in the room after the treatments. If the room is vacant then the bugs won't move around from deeper recesses. Bedbugs can live up to a year without a blood meal which outlives the chemical residuals. Bedbugs come out when they detect carbon dioxide that is emitted from a warm blooded mammal. So as our breath and other gases build up in a room the bedbugs then come out. If the bedbugs cannot detect a host, they will stay in their hiding places.

Q: How can I avoid getting bedbugs again?
A: Bedbugs are a big problem for travelers. If you travel, you should check your hotel room for evidence of bedbugs. In most hotels/motels the headboard is usually mounted on the wall. Take the headboard off the wall and look behind it. You can also pull the sheets away from the mattress and look for the bugs or their droppings. Keep your suitcases off the floor and put them on the rack, table, chair or counter. If anything suspicious is seen, report it immediately to the management and change rooms.

Upon arriving home from your travels, you can unload your suitcases outside and launder the clothing before bringing them back into your bedroom. Thoroughly examine non-washables like toiletries, shoes and other non-washable items before bringing them inside. Bedbugs hitch a ride on luggage primarily, if you absolutely had a bedbug encounter while away from home you can additionally place your empty suitcase(s) in a large garbage bag keeping the bag loose and airy around the luggage and use an over-the-counter "aerosol" not a pump spray, lightly mist it in the plastic bags then cinch the bag closed for 24 to 72 hours. You can repeat the process if you want. You can also invest in Certified Bedbug Mattress Covers for both the mattress and the box spring.

If you have guests that are from an area or home that has known bedbugs or if they had been staying in hotels before arriving to your home, you can have them go through same process as described in the above paragraph. If they had acquired unusual bites while they were traveling, this should be considered a "red flag" and you may want to question them on where they were staying before arriving at your home.

You may not be able to completely avoid bedbugs in the future, but awareness is the first step in trying to avoid this uncomfortable and expensive problem.

Q: Bedbug covers for the mattresses; can I buy any mattress cover?
A: Standard mattress covers won't be good enough. Look for covers that state they are "Certified Bedbug Mattress Covers" the primary difference is the zipper. The zipper on a certified cover will be designed to keep bedbugs from penetrating from where the zipper ends. Bedbug covers will keep the mattress clean of bedbug droppings and will keep them out of the framing of the box spring. The box spring mattress will be very desirable to bedbugs because once they're able to get behind the netting on the bottom, the framing allows a lot more hiding and breeding areas.

Q: How much does it cost?
A: Bedbug treatments are very labor intensive for the technician. It requires moving mattress, furniture and sometimes taking apart the bed frames etc.

All bedrooms in the home will need to be treated. Living rooms are normally treated at no additional charge. If the living room is being used as a bedroom the living room will be charged at the bedroom rate. In a normal living room bedbugs may be found from accidental transfer but bedbugs can only create a full life cycle if there is a regular host (person) sleeping in there, which will create the same labor as a bedroom would. We will be able to tell by the number of adult bedbugs, nymphs and eggs found where a person regularly sleeps in the living room.

Bedrooms set up as an office and sparsely furnished (i.e. computer, desk, chair) may be discounted if there is no bed or person sleeping in there (will be determined at time of quote).

Normally the cost is broken down as in the following example:

One Bedroom-$550.00 (Initial treatment). $450.00 follow-ups if needed spaced 3 to 4 weeks apart.

Two Bedrooms-$650.00 (Initial treatment). $550.00 follow-ups if needed.

Three Bedrooms-$775.00 (Initial treatment). $675.00 follow-up if needed.

Four Bedrooms-$850.00 (Initial treatment). $750.00 follow-up if needed

Additional Rooms +250.00 (per room Initial) +$150.00 (per room follow-up)

Follow-up pricing is only valid if the follow-up service is scheduled within 60 days of the last treatment. Services requested after 60 days will revert back to the initial charge.

Important Note: If the bedbugs infestation is severe these prices may increase, the cost example above are for normal infestations and will be determined at the time of inspection or service.

These prices are subject to change. This is the current pricing when these FAQ's were published.


Q: What are the chances the bedbugs will be gone after the first treatment?
A: We encounter different levels of bedbugs in each situation. If treatment occurs within the first two weeks of the introduction of bedbugs, there's a good chance the first treatment could correct the problem. Many times however, the professional pest control company was brought in much later after the initial problem turned into an infestation. Some people try to treat it themselves for weeks or months before calling a professional and some people take that long to figure out that the bites are from bedbugs.

Normally in an early bedbug problem the customer will notice bites two or three times a week in the first two weeks or so. The bites become more frequent or nightly as the bedbugs become populated. A single bedbug only needs to feed one to three times a week depending on their stage in the lifecycle. As that bedbug begins breeding and laying eggs, a new generation develops and they begin feeding and the bites become more frequent. When the infestation gets to this point, you now have a full life cycle happening and it will include Adults, nymphs and eggs and could mean you are trying to eradicate dozens or hundreds of bedbugs in various stages of development. The longer the problem has been developing the more follow-up services is expected. Bedbug eggs take two and a half to five weeks to hatch and the female bedbug can lay up to 10 eggs a day, so the longer the infestation go's untreated the longer it takes to correct.

We generally expect an average bedbug infestation to take about three treatments spaced apart three to four weeks. If bites reoccur or are continuing into the third week, a follow-up treatment should be scheduled. Some customers have relief into the fourth or fifth week and then need their next follow-up. If, upon our initial inspection, we have discovered eggs, nymphs and adult bedbugs it's highly advised to have a second treatment.

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